Reviews

Vincent Security
4.7
Based on 29 reviews
Anthony G.
Anthony G.
01:31 23 May 22
Found these guys to be amazingThanks from the team at PPRM
Samantha B.
Samantha B.
08:43 21 Dec 21
I never usually post anything...BUT for anyone who is looking to have Crimsafe installed in their homes i can not recommend this company enough. Matthew did our installation at Mt Gravatt East. He was extreme efficient to say the very least. It looks great and I'm extremely happy. Thankyou so much Vincent Security
Rex F.
Rex F.
01:11 17 Dec 21
Got a call back from the Sales person for the online enquiry asked he got any cancellation if he can fit in today to give a quote he was very rude, no idea how these people are in sales will never recommend anyone to use them.
Colin M.
Colin M.
23:42 13 Dec 21
Tried to obtain three quotes for a crimsafe security door for the front of our house. Vincent Security were the only company we could easily obtain a quote from in a reasonable time frame. The person who came to measure and quote could not have been more helpful and friendly. We had left it until shortly before Christmas and he was unable to say if it could be done before Christmas as the whole industry is currently very busy.They then contacted me to make an installation date 11 days before Christmas - very impressed, as this is a larger than average door and therefore a custom job. The installation man arrived on time, worked quietly and efficiently - also very helpful and friendly. Payment was easy to arrange with a friendly lady over the phone. All in all very impressed with the professional service from this company. I highly recommend.
Glenn P.
Glenn P.
12:31 12 Jul 21
Top blokes
Sheeja K.
Sheeja K.
21:32 02 Oct 20
I used them to have a Crimsafe security screen installed and I was impressed with their professionalism and attention to detail. Right from the sales guy Chris to the installer their service and workmanship was excellent. I am glad to have used them and would recommend them to everyone! Keep up the good work guys!
Chris W.
Chris W.
04:33 03 Mar 20
We have recently had Vincent Security install screens to our house and were very happy with the service provided. All staff were professional and well knowledgeable about there products. We will be happy to use them again and recommend them to anyone.
Kathrin L
Kathrin L
09:01 24 Feb 20
From start to finish Vincent Security provided nothing but best in class service and quality..It started with there easy to book quote system for in which we were sent out Paul who had a wealth of knowledge and made the decision process easy, after the quote we were then lucky enough to have Matt come out to fit the frames and door in an extremely professional manor nothing was to hard for him to do and he went over and above to ensure the doors were fitted and finished perfectly...I never write reviews however the experience we have had from the Team at Vincent Security justified a 5 star review
Adam R.
Adam R.
01:27 24 Aug 19
I couldn't possibly recommend Vincent Security any more highly. We've had Vincent Security install some Crimsafe doors and windows at our house on a couple of occasions and they've been highly professional each time. From the initial consultation Paul was very open and honest and provided us with all the information we asked for. He was also happy to come back and talk with us when we decided we'd rather have a Safe-S-Cape window installed in our bedroom. Dianna on the phone was very polite and attentive and made sure the ordering process was very smooth. Adrian who installed our doors and windows was very friendly and focused on the job and we love the new look of our Crimsafe doors and windows. I would consider Vincent Security to be the best Crimsafe installer in the greater Brisbane area.
Fafo M.
Fafo M.
22:16 12 May 19
I would just like to say thank you so much to you all there at Vincent Security for everything from start to finish. I love my security screens and my crimsafe door! They done an excellent job and in a timely manner. We had Chris come out and quote us and what I loved about him was how honest he was and he explained things in detail as other companies rushed me, he definitely knew the product he was selling! Will use this company again.
Helen O.
Helen O.
23:49 26 Feb 19
Fast and friendly, quality work. A pleasure to deal with.
Julie H.
Julie H.
00:54 14 Dec 18
We couldn’t be happier with the products and service we received from Vincent Security. We had crimsafe doors installed front and rear (french doors) and window grills. The whole team was so professional, friendly, and efficient. Thank you Lloyd, Dan, Kevin, Matthew, Lee, and Diana. We heartily recommend your company!
Greg B.
Greg B.
01:16 23 Nov 18
Excellent responsive service. Really impressive product, we did the whole house in CrimSafe with them and are very happy. Highly recommended.
Maxine R.
Maxine R.
03:56 25 Oct 18
This business was highly recommended to us and they exceeded our expectations. Very professional and extremely punctual.
Matt H.
Matt H.
04:52 14 Sep 18
I have been working closely with Michael and Lee at Vincent for a long time. They are a very professional company I'd highly recommend.
loggerhead
loggerhead
05:20 13 Sep 18
First point of contact dissmably poor !! with attitude from their receptionist.This had nothing to do with time frame off getting a quote as you have implied in your answer.It is due to your receptionist attitude when i said i would not send you another businesses quote!!I wanted a quote done by yourselves to see cost comparison and choose who to go with, she advised to send in the other persons quote and you would work of that.. i wanted a fair genuine valued quote from a company willing to attend and discuss, also as i stated to her providing you a quote prior to your quote, gives you opportunity to alter your quote and possibly charge a higher amount than you may had on a genuine quote.... dependent on variances of business quote comps.and that is 1 star ratingWhen she said we cant help if you dont want to send in a competitor quote before you even had come out and then after requesting to speak to someone else she said No.Again 1 star based on first point of contact!
Belinda W.
Belinda W.
23:24 02 Sep 18
Good security brings peace of mind, and when the look is improved it’s an added benefit. Beautiful security shutters installed this week - prompt, polite and professional. Great service from measure, quote, remeasure, make and install. Thanks to Michael, Kev and the team.
Darryl H.
Darryl H.
23:40 21 Aug 18
I have just recently had Vincent Security install Crimsafe doors and screen to my home and can't recommend them highly enough. The professionalism and courtesy shown from my initial call for a quote to the final installation was second to none. Both Lloyd, who did the measure and quote and Matt who did the install were marvellous and Kerry from the office could not have been more helpful and prompt in my dealings with her. Well done to all involved
Jon C.
Jon C.
05:04 09 Aug 18
Very professional service all the way through. Thanks Paul, Lee and Adam
Kelly R.
Kelly R.
05:26 20 Jul 18
Have used Vincent Security for Crim Safe screens at our previous house and current house. They are extremely reliable, professional and accommodating to our needs. We had to do our house in stages which was never an issue for them and everyone from office staff, sales and installers we all so lovely to deal with. I couldn't recommend highly them enough.
Travis H.
Travis H.
02:33 20 Jul 18
Had my new screen doors put it, great service, on time, answered all questions. Installer knew his stuff too! Top work!
Barry H.
Barry H.
21:17 13 Jul 18
I bought a steel framed front security door and a crimesafe rear sliding door off Vincent Security. The guy who did the measurement and quote was friendly and helpful as was the guy who did the install.Unfortunately the pop rivets that secure the mesh to the frame were too short with the result that the mesh was pulling away from the frame. I called Vincent Security and sent some photos to show the problem. The next day a guy arrived with longer pop rivets and secured the mesh.Whilst I encountered a problem the prompt rectification earns Vincent Security 5 stars.
Caroline U.
Caroline U.
01:20 06 Jul 18
Excellent service right from the first phone call. Matt who installed our screens was fantastic, so friendly, helpful and professional. Definitely recommend this company.
Lee C.
Lee C.
03:54 19 Feb 18
Very happy with the quality of the product & installation- will be recommending them to my friends
Caitlin Y.
Caitlin Y.
02:33 05 Dec 17
Vincent Security recently installed a number of different plantation shutters and screens to the downstairs part of our house, and I cannot recommend them highly enough. They were helpful and easy to deal with, their quote was competitive, and we are very happy with the quality of our shutters and the high standard of workmanship. When we renovate the rest of the house, we will certainly be getting a quote from Vincent Security for that.
McKanak
McKanak
00:39 25 Jul 17
Very disappointed initially as I was provided with a set timeframe for delivery and installation of security screens till I raised my frustration given I was going to be away for a few weeks. Fortunately, they took my dissatisfaction on board to speed up my order and their trades person to organise installation asap. The employee who did the installation was thorough, professional and diligent in my dealings.
LOUISE F.
LOUISE F.
01:59 16 Jan 17
I highly recommend Vincent Security, the product they provided was excellent quality as was their service. They arrived on time to install and the job was done quickly and neatly. I will use them again without hesitation.
Gerard W.
Gerard W.
23:10 24 May 16
Always helful, always friendly
Jared Morgan (.
Jared Morgan (.
05:37 16 Jan 14
About two years ago, we got our whole house CrimSafe protected through Vincent Security. Based on the quality of their work, and excellent customer service, we got them back to get a Crim Safe front door installed. These guys don't advertise much. They don't need to. Repeat business, and referrals keep business flowing in. I would recommend Vincent Security without hesitation to anyone wanting their property respected during the job, and an excellent finished product.
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